Question 1

What is medically supervised weight loss?

Accepted Answer

Achieving an ideal weight is associated with improvement of physical, mental and emotional health. Medically supervised weight loss involves the use of expert medical advise and support to optimize weight loss efforts. Medications that help with suppression of appetite, cravings and improvement of metabolism are often prescribed for appropriate clients as an adjunct to healthy lifestyle practices.

Question 2

What is bioidentical hormone replacement therapy (BHRT)?

Accepted Answer

Each gender faces hormone-related symptoms caused by aging (perimenopause, menopause and andropause) and other conditions, which may be physical, mental and/or emotional in nature. BHRT involves the use of plant based hormones similar to those produced in the body to help with imbalances. Patients who receive customized bioidentical hormone replacement therapy commonly report an improved quality of life. BHRT has been associated with the following benefits:
· Stronger sex drive
· Better mental clarity
· Decreased symptoms of anxiety and depression
· Increased sense of wellbeing
· Improved ability to lose fat and build muscle
· Thicker hair growth
· Healthier skin
· Reduced bloating
· More energy during the day
· Ability to sleep more soundly at night
· Fewer hot flashes and night sweats
We offer multiple options for HRT including creams, injections and BHRT pellets. All BHRT services includes a detailed consultation, medical exam and labwork. The healthcare provider will review individualized treatment options based on your safety profile.

Question 3

Are in office options available?

Accepted Answer

Yes, this is the preferred method for initial weight loss and aesthetics consultations. We believe in supporting our clients in reaching their health and wellness goals. Face-to face appointments improve accountability. Follow up appointments may be virtual, if deemed medically appropriate.

Question 4

Are telehealth options available?

Accepted Answer

Yes, for some visit types we do offer virtual telehealth options. We strive to offer convenient appointments that work with your personal schedule. Lab work is required for most initial visits and will require a remote visit to an off- site lab.

Question 5

Do you accept insurance? What forms of payments are accepted?

Accepted Answer

We do not accept insurance. Our services are not typically covered by insurance since they are not considered medically necessary despite the multiple health benefits.  We gladly accept several forms of payment including Visa, Master Card, Discover, Amex, Zelle and cash ( 3% is added to all debit & credit card payments or invoices for services).  FSA and HSA cards supported by major credit card companies (Visa, Mastercard and Discover) *may be used for medical weight loss and bioidentical hormone replacement therapy options. * We can not guarantee  reimbursements as this option may vary based on the issuer.

Question 6

What does the $50  deposit cover?

Accepted Answer

The $50 deposit reserves your in-office or virtual visit with our board certified nurse practitioner. The deposit will be deducted from the cost of your service (for established patients) and/or consultation with our board certified nurse practitioner. Consultation cost is deducted from initial cost of service only for our (weight loss silver, gold and platinum packages, BHRT via pellet therapy and aesthetic services    ( i.e botox and lip filler)
*Clients must cancel any scheduled appointment prior to 24 hours of your scheduled visit to have your fee credited to your next office visit. If a client no shows or misses more than 1 scheduled appointment, the deposit will be forfeited.

Question 7

How much is the consultation fee?

Accepted Answer

The consultation fee is $50. It includes an in-depth consultation with the nurse practitioner. She will review your health history, discuss your goals and explore service options. The consultation fee will be deducted from  the cost of  the following service plans (gold, platinum, aesthetics services and BHRT pellets), if chosen.

Question 8

What is the clinics no-show, late arrival, and cancellation policy?

Accepted Answer

We value your time and appreciate you respecting ours. To provide each client with the personalized, one-on-one attention they deserve, we kindly ask that you arrive on time for your scheduled appointment. Clients arriving more than 10 minutes late may have their appointment cancelled or rescheduled and will be subject to a $50 late cancellation/no-show fee. All cancellations or request to reschedule must be done 24 hours before the scheduled appointment time. Otherwise, a $50 cancellation fee will be charged. This policy helps us respect our provider’s time and ensures that appointments for other clients remain on schedule. We truly appreciate your understanding and cooperation.

Frequently asked questions